Customer Happiness Ambassador

Updated: March 26, 2024 11:55 AM GMT

Strikingly

Lipa, Batangas

Join Our Team and Spread Happiness to Customers

Remote Work Opportunity
• Permanent work from home
• Weekly payout
• Comprehensive training provided

Role Overview

As a valued team member, your primary responsibility will be to create WOW moments for our customers by embodying our brand personality in all interactions and delivering exceptional customer service across various channels. You will also be translating product information and customer communications, developing expertise on our offerings, and maintaining a positive atmosphere in customer and team interactions.

Key Responsibilities
• Embody the Strikingly voice and tone in all customer interactions
• Provide exceptional service to new and existing customers via email, chat, and social media
• Translate product details and customer communications such as newsletters and emails
• Develop proficiency in product knowledge and internal software to support customers effectively
• Foster happiness and positivity in every... More Detail