Technical Consultant - Linux

Systemethix NZ

Auckland, New Zealand

A “Technical Consultant '' is a problem solver, and knowledge resource to clients, Systemethix sales teams and business partners. They understand the client’s technical and business requirements and collect additional information where required. They mostly provide technical post-sales support, as well as some pre-sales support. This includes, but is not limited to:
• Ensuring tickets are proactively attended to.
• Be on-call for customer support (rooster based & additional remuneration)
• Collecting additional information about tickets where required.
• Collaborating with other technical staff to solve tickets.
• Escalating complex issues to senior technical staff.
• Capture reusable artifacts in the knowledge management system.
• Conducting routine health checks.
• Assisting with report production.
• Answer technical questions
• Contribute to automation
• Reduce complexity

The focus of this role is to work in a post-sales capacity with primary focus being to provide support on the... More Detail

Apply Now

Companies Hiring in Auckland

Australian Work force

Tourism New Zealand

FLEETCOR

3Sixty Sports

InterGroup

Auckland Council

Atlassian

Spark Foundry NZ

Stantec

Recmatrix Consulting

WSP in New Zealand

Young + Richards

Honeywell

bp

Citycare Property

Briscoe Group

Spark New Zealand

Systemethix NZ

SB CIVIL LIMITED

Waka Kotahi NZ Transport Agency