Client Servicing Clerk

Old Mutual South Africa

Lilongwe

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The successful candidate will be responsible for providing excellent customer service, providing information, and answering questions on the Organization's products and services and will report directly to the General Manager.
• Responding to clients that require funeral services and assisting them in terms of the laid down procedures.
• Provision of quotations and booking arrangements for funeral services.
• Coordination of repatriation and expatriation procedures.
• Assisting in taking bereaved families to the chapel for chapel service and body viewing.
• Assisting in preparation of wash, dress, arranging for body viewing, undertaking and other areas of funerals.
• Selling of coffins, caskets and marketing materials.
• Giving quotations, bookings and receiving payments for all hires.
• Capturing and maintaining correct and up to date... More Detail

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