Fresh graduate- English AND Italian language speaker

Updated: March 22, 2024 10:40 PM GMT

Full-time Job in 10th of Ramadan City, Al-Sharqia Governorate

Guardian Glass

10th of Rammadan City

Your Job The Case management Specialist is fully responsible for internal Supply Chain case management process.

This role provides pre-sales and after-sales support and handles end-to-end case management process. The role includes urgent order modifications, coordination and validation of the cases, cases dispatch function between supply chain streams, development of internal customer-supplier relationship in collaboration with multiple Supply Chain streams on the follow-up of customers' requests.

The position is based in 10th of ramadan city, Sharqia, Egypt Our Team The role will involve the cooperation with customers.

Case management Specialist is a key contact between the Inside Sales Coordinators / customer facing, Order Fulfilment Specialist, SC members and the plant.

In that scope, Case management Specialist is to identify, understand and complete customer's requests coming through email and through our service portal to provide them with the most suitable solution.

Case... More Detail