Live Chat Manager - Remote Work

Revolution Precrafted

Caloocan, Metro Manila

Job Description : Revolution Precrafted is seeking a highly experienced Live Chat Manager to join our team on a part-time basis.

As a Live Chat Manager, you will be responsible for overseeing our live chat operations, ensuring exceptional customer service and driving sales through this channel.

This position offers the flexibility of remote work, allowing you to work from anywhere in Caloocan, NCR, PH.Responsibilities : - Manage and oversee live chat operations, ensuring timely responses to customer inquiries and providing excellent customer service- Train and guide live chat representatives to ensure consistency in responses and service quality- Analyze live chat data and metrics to identify trends and opportunities for improvement- Work closely with the sales and marketing teams to drive sales through live chat- Develop and implement strategies to improve customer satisfaction and retention through the live chat channel- Stay up-to-date on industry trends and best practices in... More Detail

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