Sales Support

JAC PLASTIC PRINTING ENTERPRISE INC.

Taytay, Rizal

• Collate all data of customers' specific requirements and customize product specifications accordingly.
• Act as the central point of contact for sales regarding technical issues, providing timely and effective solutions.
• Efficiently evaluate the validity of customer complaints and promptly share comprehensive reports with the Technical team for valid issues.
• Gather customer feedback from Sales Specialists on product performance, and relay this information to the Technical team for continuous improvement.
• Ensure that graphic designers' output, including marketing materials and product documentation, aligns with product specifications and customer requirements.
• Provide product development updates to Sales Specialist.
• Provide a tentative date of arrival of cylinders to the Sales Planner.
• Efficiently handle customer complaints, understanding their concerns and needs, while also relaying complex technical complaints to the Technical department for in-depth analysis and... More Detail

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