Vietnamese Customer Experience Coordinator

Updated: March 18, 2024 02:29 AM GMT

Strikingly

Lipa, Batangas

Join our Customer Support Team at Strikingly!

About Us

At Strikingly, we are a modern website builder designed for mobile optimization. Our mission is to empower individuals to express their uniqueness through our platform.

Position Overview

We are seeking individuals proficient in both Vietnamese and English to provide Email and Chat support. As a member of our team, you will be instrumental in ensuring customer satisfaction and cultivating a positive user experience.

Responsibilities
• Responding to customer inquiries via Email and Chat
• Providing excellent customer service to address concerns and questions
• Ensuring customer satisfaction and loyalty to the Strikingly platform

Qualifications
• Fluency in Vietnamese and English languages
• Strong written communication skills
• Ability to multitask and work effectively in a fast-paced environment
• Prior customer service experience is a plus

Join our team at Strikingly and play a key role in supporting our diverse customer... More Detail