Admin Associate - homechoice - Mthatha

Updated: March 17, 2024 08:14 PM GMT

Homechoice

Mthatha

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

What you will love doing in this role
• Enhance customer interaction through a positive sales & service experience
• Manage customer queries on accounts / short deliveries / replacements / pick up’s / irate customers/goods return’s and urgent orders
• Provide customer assistance with regards to installment payments, query resolution, order processing and goods returned
• Ensure that the customer... More Detail