Business Process Analyst

Straive

Dumaguete, Negros Oriental

Job Requirements
• 4-year undergraduate degree holder or in related field of study preferably graduate of Industrial Engineering
• Must have led and managed Continuous Improvement projects
• Demonstrated experience analyzing data
• Proficiency with Microsoft Excel and PowerPoint Excellent presentation skills
• Strong written and verbal communication skills
• Experience managing multiple projects
• Certified in Lean Six Sigma is an advantage
• Contact Center industry experience (BPO) is a huge advantage plus but not required

Overall Responsibilities
• Construct and maintain detailed documentation of business processes, workflows, and procedures through process mapping.
• Examine business processes and workflows to find out how they can be improved or automated.
• Train / mentor personnel from other functions on quality tools and concepts
• Examine emerging business best practices and technological developments to facilitate automation and streamline processes to improve businesses... More Detail

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