Bank Better Champion

Updated: March 14, 2024 01:35 PM GMT

Capitec Bank

Mokopane

Purpose Statement
• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.
Experience

Minimum:
• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:
• Some client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
• Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)

Knowledge

Minimum:
• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:
• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)
Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
•... More Detail