Bank Better Champion (Learnership)

Capitec Bank

Katlehong

Purpose Statement
• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

Experience

Minimum:
• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:
• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:
• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:
• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
•... More Detail

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