Front Desk Supervisor

Updated: March 13, 2024 05:41 PM GMT

Full-time Job in Cardedeu, Catalonia

Belmonte Group

Cardedeu

The Front desk Supervisor will provide the best in house guest experience to visitors, employees and brands when in our Management Offices. He /She is part of the hospitality team within the space and closely work with all the teams. He / She is responsible to look after all employees request and the daily duties and running of the Offices.

Working to and in support of the Office Manager.

KEY RESPOSIBILITIES:

Supervision of the Front Desk area:
• Follow standards and guidelines provided for the etiquette, tone and language to be used when dealing with guests
• Ensure all internal (staff) & external (brand) enquiries are dealt with efficiently and with a high quality of service
• Taking responsibility for the Front Desk area as first filter for OM
• Lead & supervise the Front Desk area to assure fully develops & performs .
• Delivers consistent service to guests either by telephone or in the offices.
• Create and maintain excellent business relationships with the guests at all times... More Detail