Customer Service Representatives

Updated: March 13, 2024 02:33 AM GMT

Quantrics Enterprises Inc.

Taytay, Rizal

Overview

Care – Customer Service Representative

Job Summary: A Care Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services.

Responsibilities

What you’ll be doing:
• Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries.
• Enhance customer relationships and contribute to building customer loyalty.
• Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.
• Sell, cross sell, and upsell the best communication products and services in the market.

Qualifications

What we’re looking for:
• Ability to work up to 40 hours a week according to the following schedule:
• Hours of Operation:
• Mon-Fri: 9pm – 8am (MNL)
• Sat: 10pm ( M NL)
• Willing to work in (add site here)
• At least Senior HS or HS Grad (old curriculum)
• Advance... More Detail