Customer Service Coordinator

Updated: March 09, 2024 03:46 PM GMT

The New School

Ludhiana, Punjab

The Customer Service Coordinator is a continuous point of contact for university customers engaging with University Campus Card Services. The position is responsible for helping ensure a positive customer experience by providing helpful interactions, knowledgeable support, efficient service, and proper escalation of issues. This position will also be trained to work on the operations of the Campus Card Services, including card production and basic equipment maintenance, and helps ensure the data integrity of the card system. This position reports to and receives general supervision from the Director of Emergency Operations.

This is an administrative position governed by a Local 1205 Teamsters Professional union contract.

The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.

Duties And Responsibilities
• Provides prompt walk-in... More Detail