Key Accounts Manager

Puma Energy

Kitwe, Zambia

Main Purpose:

Increase the Lubricants Key Client sales performance. To coordinate Key client attention in the B2B area of PUMA ENERGY. Takes care of Key client’s achievement of budget objectives defined by the Company.

Knowledge Skills and Abilities, Key Responsibilities:
• Prospect key customers and drive led generation process through an opportunity pipeline management approach of customer acquisition (e.g. SPANCOP = Suspect, Prospect, Approach, Negotiate, Contract, Order, and Payment) and CRM (Customer Relationship Management), which drive very much customer satisfaction, and company profitability.
• Manage key accounts of existing B2B & Lubes customers to deliver volume, margin, cost, EBITDA targets of Bulk Fuels and Lubricants (Puma Lubricants product line and local specialties) in line with local & Global B2B Plans.
• Manage and negotiate contracts, customer account receivables, debits and price/discount execution and investments deals and internal interface with supply ... More Detail

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