Customer Care Representative

Updated: March 09, 2024 12:35 AM GMT

Construction

ナイジェリアラゴス

NEED A JOB IN NIGERIA @ VARIOUS SALARY RANGES,

NEED TO HIRE STAFF

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Job Title: Customer Care Representative

Experience: Entry Level

Salary: 300000 - 400000

Description

We are seeking a dedicated and skilled Customer Care Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. In this position, you will have the opportunity to engage with our diverse customer base, handle inquiries, and resolve issues professionally and efficiently.

Responsibilities
• Serve as the main point of contact for customers via phone, email, and live chat
• Answer customer inquiries and provide accurate information about our products and services
• Assist customers with order placements, cancellations, and modifications
• Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
• Maintain... More Detail