CTS Service Administrator - Lusaka

Updated: March 08, 2024 04:39 PM GMT

Full-time Job in Kitwe, Copperbelt Province

Atlas Copco

Kitwe, Zambia

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role
• Receive incoming calls for service of compressed air equipment and schedule all shop and field service repairs in computer system.
• Creating and managing service orders.
• Provide regular updates to customers regarding service that is in process.
• Provide price quotations for service jobs to customers.
• Maintain scheduled service Contract orders in computer system and facilitate the closing orders approved for invoicing.
• Review and maintain labor records for Service Technicians.
• Prepare credit notes and manual invoices for review by the BLM.
• Place orders for parts required to complete service orders, and work to expedite the delivery of these orders, as needed.
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