Operations Analyst (f/m/x)
Updated: March 08, 2024 07:02 AM GMT
Full time Job in Munster, North Rhine-Westphalia
TieTalent
Münster, AllemagneOur hiring company is a Global Leader in the Gaming industry. They created a job offer for a Operations Analyst.
???? Your task
• Providing operations mentoring and support to customer's operations staff
• Provide first and second level operations support for customer production and test environments
• Willingness to participate in the team's 24/7 hour on-call schedule
• Reliable handling of system emergencies to minimize financial penalties
• Investigating incidents in the production environment, developing incident reports and other follow-up items to the customer base, working mainly with remote engineers
• Making recommendations regarding improvements for operating systems, software, infrastructure and procedures
• Providing and verifying Computer Operations documentation and checklists
• Interface with Services Project Managers, Account Managers and customer staff as appropriate during projects
• Providing support to QA and CAT phases of projects
• Performing specialist training... More Detail
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