Customer Service Representative

Skylite Networks PVT LTD

Chiniot, Pakistan

Are you looking for an exciting opportunity to work as a Customer Service Representative in an inbound project? Do you have excellent communication skills and enjoy helping customers? If yes, then we have a perfect job for you!

Job Responsibilities:-
• Handle incoming customer inquiries via phone, email or chat in a professional and courteous manner.
• Provide accurate and timely information to customers regarding product features, pricing, and order status.
• Assist customers with product troubleshooting, technical support, and general inquiries.
• Resolve customer complaints and issues in a satisfactory and timely manner.
• Maintain customer records and update information in the database.
• Follow company policies and procedures to ensure customer satisfaction and achieve performance targets.
• Excellent verbal and written communication skills in English

Requirements:
• Excellent verbal and written communication skills in English
• 2 years experience in a customer support role is... More Detail

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