Technovigilance Specialist

Intuitive Surgical

ブラジル サン・パウロ バルエリ

Job Description

Primary Function of Position

The Technovigilance Specialist is responsible to investigates customer complaints that are registered by Intuitive Brazil, makes reporting decisions, provides failure analysis letters, and ensures completeness and consistency of complaint and related documentation. The Technovigilance Specialist needs to ensure that all events applicable to an assessment from Brazil (National or Worldwide) will be done according to the current ANVISA requirements and company procedures.

Essential Job Duties

This position has responsibility and authority for:

Investigating complaints daily:
• Perform the classification of complaints and escalate complaints that require additional review for Brazil complaints (National or Worldwide).
• Evaluate Brazil complaints for reportability to determine whether the complaint falls within the category of a reportable event to the Ministry of Health (ANVISA) in accordance with Brazilian regulatory requirements.
•... More Detail

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