Information Technology Generalist

Updated: March 06, 2024 10:28 PM GMT

Full-time Job in Petah Tikva, Center District

Tata Consultancy Services

Petah Tikva, Israel

Setting up hardware and installing and configuring software and drivers. Maintaining and repairing technological equipment or peripheral devices. Monitoring support queue. Project work.

Eperience required: :
• A third level qualification in IT, or a similar discipline.
• IT Support: 3-5 years
• Setting up hardware – desktops, laptops & printers etc. and installing and configuring Operating Systems, software’s and drivers.
• Maintaining and repairing desktops, laptops, printers, or peripheral devices.
• Excellent knowledge of DHCP, DNS, Active Directory services.
• Monitoring support queue for tickets, RFCs for implementation within project SLAs.
• Provide remote/call support to end associates for any technical issues.
• Deliver excellent customer service and an ability to work under pressure.
• Able to troubleshoot a variety of laptops, desktops, and printers.
• Strong understanding of Windows 10/11 operating systems.
• Privacy & Regulatory compliance: Ensuring adherence of data... More Detail