Rostering Coordinator

General Homecare

Ville de Coffs Harbour Nouvelle-Galles du Sud, Australie

About The Role

Reporting to the General Manager, this role focuses on delivering outstanding person-centred support to our clients, through building meaningful relationships with clients their families and our support team. This role is responsible for ensuring that clients are receiving the care and support that they need to live the life that they choose.

Duties

Within their role, they must demonstrate high levels of customer service accordingly. No two days will be the same in this role! Primary duties include:
• Meeting customer satisfaction levels with clients, customers, and field staff
• Implement client service responsibilities in line with package or customer/client
• Work in collaboration with the team to coordinate services within business guidelines
• Communications, including interaction with internal and external stakeholders in a customer-centric and efficient manner

About You

You are a passionate and self-driven rostering professional with experience in a... More Detail

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