Technical Support
Updated: March 06, 2024 07:36 PM GMT
Prime Placement Vision Pvt. Ltd.
Bhagalpur, Bihar, India• Customer Assistance: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in-person.Respond promptly to customer inquiries, troubleshoot technical issues, and provide appropriate solutions or workarounds. Maintain a professional and courteous demeanor while assisting customers with their technical needs.
• Problem Diagnosis and Resolution: Diagnose and resolve technical hardware and software issues related to computers, peripherals, networks, and applications.Escalate complex technical problems to appropriate internal teams or senior technical support staff for resolution.Follow up with customers to ensure that technical issues have been adequately addressed and resolved to their satisfaction.
• Documentation and Knowledge Management: Create and maintain comprehensive documentation, knowledge base articles, and troubleshooting guides for common technical issues and resolutions.Document customer interactions, including problem... More Detail
Similar Jobs
Companies Hiring in Bhagalpur, Bihar
![Bajaj Finserv](/c_logo/ANd9GcSHkIvvVJHWUf3HChb2jxiy6Rs9NbaF3652K08-qrI.png)
Bajaj Finserv
![Helping India Feeding India](/c_logo/ANd9GcRh73R3Sxpgn-a_kRd51jzlZxUw8ukIDR90kxF9dhY.png)
Helping India Feeding India
![PNB MetLife India Insurance Co. Ltd](/c_logo/ANd9GcRC9qM1O5a3nTDQBPiOC_Bz9eeyMNw9fPVszxT32nE.png)
PNB MetLife India Insurance Co. Ltd
![Flipkart](/c_logo/ANd9GcQXQ2202Lu4UINfRwWsTLmhNtEB3cvrsYhR74z0C0U.png)
Flipkart
![Visanswer](/c_logo/ANd9GcQ9nvNagmCVLqJopzStZvsgCvCPUTOjxsipTXdbOAg.png)
Visanswer
![Life Insurance Corporation of India](/c_logo/ANd9GcSBllcbDJQnedkFNEc58AyzF-BteAoCI3yT3Pv7ydc.png)
Life Insurance Corporation of India
![On Time Solutions](/c_logo/ANd9GcTreeG65DsmbdGbFXPoxBZ_YVFqdcGwjNtaSvk0nFE.png)
On Time Solutions
![Hammertime Group](/img/alfa/H.png)
Hammertime Group
![K K Nursing Home, Bhagalpur](/c_logo/ANd9GcSWrfr8TSV0GODE0lnMbEmmdCS9Z7qaX3XPhc6pUgM.png)
K K Nursing Home, Bhagalpur
![Supro](/c_logo/ANd9GcQAvmCNH54QWfsQfKv-D2HxRPxZmCqtK0YPieow6PA.png)
Supro
![Indian Institute of Information Technology Bhagalpur](/c_logo/ANd9GcSesJ_EqbRfWGoNgGBkXhHUsa0okqG_52kfA85N=0.png)
Indian Institute of Information Technology Bhagalpur
![Asian Institute of Medical Sciences, Swaasa Jobs](/c_logo/ANd9GcTcc8B9wqPj8vG1B4fEjFLKqPNKdMw18xB1eO1fzYo.png)
Asian Institute of Medical Sciences, Swaasa Jobs
![IDFC FIRST Bank Limited](/c_logo/ANd9GcTcCc2u7jkEJGBDR69ThYylhlFAkEbDCSuTudkK=0.png)
IDFC FIRST Bank Limited
![GirnarSoft](/c_logo/ANd9GcQBtUj0nHiZ3bZEC1yd48W04ZcjyghIMhK2h_pmhNeJc-U-Dk7PFL4G4LI.png)
GirnarSoft
![TMI Group](/c_logo/ANd9GcSVM5MRAG4j-t9qdIotUn0md6MoBISC9GUq7PX359I.png)
TMI Group
![assuredjob.com](/c_logo/ANd9GcSoQ5lLd8YR7p1SqnuvOZ9Y73RNvS3PFAVETKbv-ps.png)
assuredjob.com
![FERRERO](/c_logo/ANd9GcQqVUB5ekR6jrnZ5fQHb9Q0gDJ_zLPWQFRuIsH9=0.png)
FERRERO
![Ranjay Kumar](/img/alfa/R.png)
Ranjay Kumar
![Wehire Talent Solutions](/c_logo/ANd9GcStVqHrSH9R_lN5DMXiohw2M6H85GrxUb6jP7QzUDk.png)
Wehire Talent Solutions
![callcenterjob.co.in](/c_logo/ANd9GcTkcraL2thpCpcNYL32MOGlPzej1alBkepajO58bnA.png)
callcenterjob.co.in
New Jobs Posted in Bhagalpur, Bihar
Latest Jobs in Bhagalpur, Bihar
-
marine engineer
SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED -
Warehouse Assistant
SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED -
Housekeeping
SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED -
Full Stack Developer in Bhagalpur
MSMG FOUNDATION -
Sales Operations Analyst
M/S. B. NANDI -
Fabricator
ELECTRONET EQUIPMENT PVT LTD -
Coal Analyst
ELECTRONET EQUIPMENT PVT LTD -
Area Growth Manager
Ashirvad by aliaxis -
Sales And Marketing Intern
InMyTrip.com -
Digital Marketing Internship in Bhagalpur
AIO Digital World