Customer Service Supervisor

Updated: March 06, 2024 02:17 PM GMT

SUNDA INTERNATIONAL

ザンビアルサカ

Job responsibility：

1. Follow up the sales booking order in the morning of each day, organize the completion of customer order billing in the afternoon before the end of the day, and be fully responsible for the production of customer orders, quotation, collection, delivery, unloading and damage compensation process;

2. Follow up the overdue payment of customers to ensure that customers pay on time;

3. Cooperate with the Chinese manager, complete the office customer order work and the basic operation of the local team, provide the required research and feedback data.

4. Complete the guidance and training for newcomers onboarding, as well as supervise the audit of all sales orders and warehouse documents to ensure that customer orders are accurate and free from errors in order amount and order materials;

5. Manage the local customer service team of Zambia Building Materials, hold weekly meetings on time, and monthly meetings to review the customer service team's order production... More Detail