Team Leader - Frontline Customer Service

Updated: March 06, 2024 01:35 AM GMT

Full-time Job in Broken Hill, New South Wales

YMCA NSW

Broken Hill NSW, Australia

• Great working environment
• Full Time opportunity with flexible working hours
• Kick start your career with The Y

Our Frontline Team Leader needs to be passionate about creating awesome experiences and building strong relationships within the team and community at The Y Broken Hill Regional Aquatic Centre.

About the role :

Lead, supervise and management of customer service staff as well as the administration and management of services, programs, facilities and procedures related to your area of work.

The successful applicant will report to Cluster Centre Manager. The role will also be responsible for managing our birthday parties including bookings and rosters.

This position operates 19 hours in a front-facing role at the front desk, with the remaining hours to continuously monitor and improve membership, accounts, debtors and admin processes.

The successful applicant will be required to work a 38 hour a week flexible roster, Monday to Friday, including occasional mornings... More Detail