Resort Experience Manager (Guest Experience Manager)

Updated: March 06, 2024 12:24 AM GMT

Full-time Job in Surat Thani

Hyatt Regency

Surat Thani, Mueang Surat Thani District, Surat Thani, Thailand

Organization- Hyatt Regency Koh Samui

Summary

External Description

Description - External

We are seeking a dynamic and results-driven Resort Experience Manager to lead all recreational activities of the resort, in close relation with the operational departments of the property, provide guests with memorable experience.

Resort Experience Manager will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

This position will report directly to our General Manager. This person will play a vital role in entertaining, creating, budgeting, planning, organizing and monitoring all aspects of resort activities for all ages.

Resort Experience Manager will be responsible to ensuring impeccable service quality and driving revenue growth. This position requires strong leadership and organizational skills, works well under pressure, flexible... More Detail