Assistant Outlet Manager/ Outlet Manager (Store in

EMART24 HOLDINGS SDN BHD

Gua Musang, Kelantan, Malaysia

**SUMMARY**:
Manages and assumes responsibility for all functions of Emart24 convenience shop to ensure high-quality products and customer service are delivered to ensure shop responsibility, management of operations including the execution of all company policies, procedures program, and systems.
• *DUTIES & RESPONSIBILITIES**:
1. Provide quality products to our customers by building a system of quality with team members, which ensures each product, meets Emart24 standards and accurately reflects the customer’s order.

2. Solicit customer feedback, share feedback with the team to improve shop operations and build brand loyalty.

3. Recruit customer-focused team members maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations.

4. Ensure compliance with uniform and appearance standards, establish, and communicate performance expectations and conduct timely and effective performance reviews.

5. Coaching and... More Detail

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