Technical Support Advisor for Fintech Company

Updated: March 06, 2024 12:03 AM GMT

Full-time Job in Athens, Attica

Blu Selection

Athens, Greece

Exciting opportunity for a Technical Support role in Athens, Greece. Gain expertise in technical support regardless of your field of studies and have a direct impact on customer satisfaction. Kick-Start your career now

Your responsibilities and impact working in Technical Support will be:
• Responding to inbound customer requests and documenting relevant case information.
• Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.
• Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels.
• Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner

If you're interested in gaining expertise in the field of technical support and achieving your career goals, this is the opportunity for you. The company recruits based on soft skills, providing comprehensive training in all aspects of the... More Detail