CSR | Onsite in Imus Cavite
Updated: March 06, 2024 12:02 AM GMT
No degree mentioned Job in Imus, Calabarzon
Career at Callmax Solutions - Philippines
Imus, Cavite, PhilippinesApply Now! Great opportunity!
THIS IS ON SITE (IMUS CAVITE) JOB SET UP
We offer:
- Competitive Salary Package
- Career growth
- Performance - Based Incentives
- One Day Hiring
- Paid Training
Responsibilities:
1. Receive and manage incoming and outgoing calls from clients, caregivers, and healthcare professionals in a professional and courteous manner.
2. Identify the purpose of each call and determine the appropriate course of action.
3. Provide information, assistance, and guidance to callers regarding home health care services, schedules, and general inquiries.
4. Accurately document call details, including caller information, concerns, and actions taken, in the designated systems or software.
5. Collaborate with the on-call and evv team and field staff to ensure appropriate follow-up and resolution of calls.
6. Maintain an up-to-date knowledge of services, policies, and procedures to effectively address caller inquiries.
Qualifications:
• High school diploma or... More Detail
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