Service Manager industrial Vehicles (M/F)

Updated: March 05, 2024 08:36 AM GMT

Full-time Job in Cavaion Veronese, Veneto

Baumann sideloaders srl

Verona, VR, Italy

BAUMANN have been for over 50 years specialist of Sideloaders at the forefront of new technology and equipment design.

Baumann forklifts are machines with a high technological content, with a wide range of customizations and accessories to create any type of application required.

For our plant based near Verona we are looking for:

Service Manager industrial Vehicles (M/F)

Essential Duties

• Lead the Service and spare part Dept.

• Guarantee an excellent spare parts delivery service

• Manage service-related customer concerns such as warranty issues, job scheduling, job progress, etc.

• Maintain industry leading levels of customer satisfaction.

• Document, submit, and resolve claims with dealers.

• Prepare customer repair estimates and/or quotes in a timely and accurate manner and provides follow-up.

• Resolve customer disputes to ensure fair value for the customer and company.
Requisiti di lavoro

Qualifications/Requirements

• Experience in Heavy Equipment, Mining or... More Detail