Customer Service Advisor

Updated: March 05, 2024 07:21 AM GMT

Full-time Job in Cheadle Hulme, England

Adecco

Cheadle Hulme, UK

Fantastic Customer Service Adviser Role available in Cheadle with an excellent company.

Job Summary:

As a Customer Service Adviser you will play a vital role in ensuring the seamless delivery of exceptional customer service to patients.

You will be the first point of contact for inquiries, providing support and assistance to enhance the overall patient experience. This position requires a proactive and empathetic individual with excellent communication skills.

Responsibilities:

Patient Engagement:

Interact with patients and their families to address inquiries, concerns, and requests.
Ensure a positive and empathetic customer experience by providing accurate and timely information.
Appointment Scheduling:

Coordinate and schedule patient appointments, ensuring efficient utilisation of resources.
Collaborate with health care professionals to manage appointment calendars.
Communication:

Effectively communicate with patients, health care providers, and internal teams to facilitate... More Detail