Customer Success Manager (Turkish Language)

Updated: March 05, 2024 04:59 AM GMT

Full-time Job in Varna

NextChallenge

Varna, Bulgaria

Role Overview:You will be a part of the Turkish-speaking Customer Success team, responsible for providing high-quality customer service for iGaming product for the Turkish market. The company ensures a friendly environment, training is provided from the first day so you can perform to the fullest and you will be working on a shift-based schedule.

Key Responsibilities:
• Deliver high-quality services to our customers;
• Answer via live chats and emails;
• Help customers with complaints and questions;
• Make calls to customers in difficult cases;
• Give customers information about our website;
• Other project support work.

Ideal profile for the position:
• Can-do attitude;
• Excellent knowledge of the Turkish language;
• Good knowledge of the English language would be a plus;
• Previous experience in customer care fields;
• The right attitude, accurate, hard-working, attentive to details, and self-organized person;
• Flexibility on working hours and days (work by shifts).

The company... More Detail