Guest Relations Agent

Updated: March 05, 2024 02:25 AM GMT

Contractor Job in Bodrum, Mugla

Bagatelle Bodrum

Bodrum, Muğla, Türkiye

Bagatelle is renowned for providing customers with a unique dining experience and aiming for superior quality service. We are currently seeking an experienced Guest Experience Specialist to ensure guests have a delightful experience while adhering to Bagatelle's service standards.

Position Description:
• Warmly greet guests with a smile and professional demeanor.
• Identify and cater to guests' special requests and needs.
• Represent and enforce the restaurant's service standards.
• Collect guest feedback and promote positive experiences.
• Liaise with relevant departments to ensure guests have a comfortable and enjoyable experience.
• Provide suggestions for improvement to enhance guest satisfaction.

Requirements:
• Minimum of 2 years of experience in guest services.
• Excellent communication skills and a friendly attitude.
• Ability to adapt quickly and work flexible hours.
• Strong team player with problem-solving abilities.
• Proficiency in English is preferred. More Detail