Design hybrid

Capital One

East Highland Park, VA

Locations : VA - McLean, United States of America, McLean, VirginiaDesign (User) Researcher (Manager), Card & Bank - HybridWe are currently seeking a Design (User) Researcher to join our team to lead high impact customer experience research and strategy projects.

Because we are a human centered organization obsessed with delivering products and services based on customer research and feedback, design research is at the heart of our work.

We believe using empathy, curiosity and asking questions to understand our customers is core to delivering best in class products and services.

We represent the voice of our customers and focus on delivering customer insights.The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences.

We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

If you’re an innovator and... More Detail

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