Supervisor-Operations

Updated: March 02, 2024 08:59 PM GMT

Full-time Job in Boca del Rio, Veracruz

Marriott International

Boca del Río, Ver., Mexico (+1 other)

Job Number 24037075
Job Category Rooms & Guest Services Operations
Location AC Hotel Veracruz, Boulevard Adolfo Ruiz Cortines 3422, Boca del Rio, Veracruz, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to... More Detail