Customer Resolutions Manager

Updated: June 14, 2024 11:13 AM GMT

Moat Homes Limited

Dartford

Role: Customer Resolutions Manager

Hours: 35 hours per week, Monday-Friday

Salary: £41,855 - £52,319 per annum plus car allowance (salary offered dependent on experience)

Contract: Permanent

We are excited to be recruiting for a Customer Resolutions Manager! You will be line managing Customer Resolutions Officers, to ensure effective solutions of customer complaints, while seeking opportunities to identify & implement improvements across functions & departments.

We want to hear from you if you are experienced in managing complaints & a team, with good understanding of the social housing sector.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

Who are we?

Moat are one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Take a look at our Corporate... More Detail