Front of house Host / Administrator

Updated: June 14, 2024 11:11 AM GMT

The British United Provident Association Limited

London

An exciting opportunity for a highly motivated individual to work within our client onsite prestigious clinic in Battersea. You will ensure all front of house and administrative activities in the Bupa Centre are carried out efficiently and effectively. You will contribute as a support network in providing outstanding customer service to our customers every time they touch base with us.

What you'll do:
• Welcome each patient as they enter the Bupa Centre. Respond to all patients requests professionally and in a personable, accurate and timely manner
• Handle all patient interactions with the highest level of hospitality and professionalism, resolve patient complaints; assist patient in all inquiries in connection with clinic services and hours of operations
• Scheduling patient appointments
• Handle multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication with patients and staff.
• Ensure all customer... More Detail