Customer Service

Updated: June 13, 2024 06:37 AM GMT

HR GO Recruitment

Huyton

Our client is currently in a period of growth and due to obtaining further contracts are seeking Customer Service Advisors to join their team. This is a full-time role and is based in Knowsley offering the right candidate a temporary to permanent opportunity.

Position: Customer Service Advisor

Location: Knowsley

Hours: 40 hours - 30 mins paid lunch, candidates must be available to work: 8am-4pm / 9am-5pm / 10am-6pm, with some Saturday working

Salary: £11.75 per hour

Contract: Temporary to permanent opportunity

About the role:

Inbound calls relating to the products and services on offer
Scheduling appointments using booking system based on availability and areas
Liaison with engineers/technicians re booked or scheduled appointments and noting any customer requirements etc
Basic Administration duties including sending email/letter confirmation to customers following booking of appointmentsSkills and Requirements:

Telephone call handling essential
Basic office administration
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