Customer Service (Commercial & Residential) St. Lu

Favio

Barbados

Customer Service (Commercial & Residential) St Lucia

Overview: Our client is one of the leading suppliers of renewable energy solutions to the commercial/residential sector. Due to sustained growth, they are urgently seeking proven Customer Service Operatives to be the frontline ambassador for their suite of products, embodying their commitment to sustainable energy solutions.

The role will be pivotal in fostering lasting relationships with customers, providing knowledgeable support, and upholding the reputation for exceptional service.

Duties & Responsibilities:
• Provide timely and accurate information to incoming customer order status and product knowledge requests.
• Process customer orders, forms, applications, and requests,
• Handle and resolve customer complaints in a manner that reflects the company’s commitment to service excellence.
• Direct requests and unresolved issues to the designated resource by coordinating with other departments.
• Keep records of customer... More Detail

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