Customer Support Coordinator

Marel

Lichtenvoorde

Do you feel grateful to have someone who counts on you? Our Customer Support Coordinators do!

As a Customer Support Coordinator you serve as the key customer representative and point of contact for customer enquiries and requests. Your main responsibility is to provide best in class customer service from the point of initial contact until successful fulfillment. You will join our regional service business team in West-Europe and work in close collaboration with other (service) colleagues.

Your daily to-do list will look a lot like this:
• Engaging strongly with customers under their responsibility by proactively communicate throughout the customer journey
• Identifying opportunities to proactively promote services, spare parts, modifications, upgrades and special offers in line with customer needs.
• You will work in close collaboration with other (service) colleagues to ensure an aligned approach to the customer.
• Proactively driving customer satisfaction and sales of services and... More Detail

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