Resolution & Reconciliation Officer

Updated: June 12, 2024 02:09 AM GMT

Hertfordshire County Council

Stevenage

Job Title: Resolution & Reconciliation Officer

Salary: £29,269 Opportunity to progress to £32,076 - Pay Increase pending

Hours: 37.0

Location: Stevenage Hybrid

Contract Type: Permanent

Directorate: Childrens Services

About The Team

Things are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business.

The Resolution and Reconciliation team is an established dynamic team that works at a fast pace and interacts on a daily basis with different stakeholders.

About The Role

Do you want to make a positive impact and be part of that change? We’re investing our statutory SEND services and are looking for a SEND Resolution and Reconciliation Officer to support complaint processes effectively.

You’ll work collaboratively with professionals across schools, settings, SEND service colleagues and partners to coordinate tribunal, mediation and other complaint processes and requests.

This includes maintaining accurate oversight and records relating to... More Detail