hotel front desk clerk

Updated: June 11, 2024 10:40 PM GMT

A Banff Boutique Inn

Banff, AB

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Staff accommodation available. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Word processing software. Computerized bookkeeping system. Central... More Detail

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