IT Analyst

Updated: June 09, 2024 04:25 PM GMT

DHL Supply Chain

Kegworth, Derby

DHL, an award-winning, leading supply chain business is seeking an IT Analyst, providing site IT support for the operational site and customer liaison for all IT services impacting the site.

IT is the nerve system of Supply Chain – we connect different parts of our organisation with each other and to customers, translating business needs into solutions across the globe. Our IT professionals play a vital role as strategic partners, capable of enacting value-adding change through standardisation, differentiation, and innovation.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will be responsible for:
• IT Service Management - delivery and maintenance of ITSM processes in operations and to manage service performance to defined standards and SLAs.
• Support the management of IT products within area of responsibility.
• IT Implementation - support and delivery of IT solutions, services and processes within area of... More Detail