Client Care Coordinator (Strathroy, ON)

Updated: June 09, 2024 01:36 PM GMT

Amplifon

Strathroy, ON

Amplifon, a global leader in hearing care, is expanding in the Canadian market, and we are looking for the next generation of Client Care Coordinators who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Client Care Coordinators are dedicated to supporting an estimated 4.5 million Canadians who are hearing-impaired.

About the Role:

As a Client Care Coordinator, you change lives by empowering people to rediscover all the emotions of sounds. You will be responsible for delivering a high standard of customer care demonstrated by executing the following responsibilities:
• Guide the customer journey as the first point of contact, by providing a caring and personalized experience and setting expectations for their clinic visit.
• Manage the scheduling and confirmation of appointments for new and existing customers.
• Prepare Hearing Care Professionals for customer appointments... More Detail