front desk agent

SANGAM BANQUET & EVENT CENTRE LTD.

Spruce Grove, AB

Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service. Experience: Experience an asset. More Detail

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