Technical Support Engineer

nVent

Leuven

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

What You Will Experience In This Position

In this position, you will get to:
• Provide technical support for Thermal products via phone, e-mail and Online Chat for Customers, Field Sales and Customer Service.
• Assist to develop new opportunities and interact with customers primarily to increase sales of an organization's products and/or services.
• Process external and internal customer questions by telephone, virtual meetings and in writing concerning technical queries, quotes, in an efficient and timely manner.
• Process and maintain quotes within the ERP/Salesforce operating system.
• Assist Customer service team in reviewing customer complaints related to technical matters, addressing customer and escalating if needed.
• Assist Marketing... More Detail

Apply Now

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