Account Programme Manager

Updated: June 07, 2024 07:17 AM GMT

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Thatcham

Role: Account Programme Manager (Permanent role)

Industry: Aerospace

Location: Southern Berkshire, UK

Salary: From c. 45,000+ depending on experience

My client manages component repair services as well as component warranties for their clients, ensuring costs to clients are closely controlled.

As an Account Programme Manager, the successful candidate will oversee the management of all component repairs from beginning to end. You'll manage customer accounts in-line with contractual commitments and ensure KPIs are met or exceeded.

You will act as the key interface between your customers and your internal support teams, ensuring strong and lasting relationships are built and maintained.

Main Responsibilities
• Manage the service delivery of the company's internal teams and ensure customer requirements are responded to efficiently.
• Develop & present Customer Performance Reports during Customer Program Reviews.
• Support the Sales and Business Development Team during the... More Detail