Network Support Engineer

Updated: June 07, 2024 06:56 AM GMT

Context Recruitment

Farnborough

Network Support Engineer - Farnborough/Reading

Note: current Developed Vetting is a mandatory requirement

Opportunity for a Network Engineer to join a well-establish IT organisation that provides professional services and products to defence, government and other public sector clients across the UK. You'll be working in their technical assistance centre providing technical support whilst delivering excellent levels of service.

Responsibilities:

Provide support for Cisco routing, switching, and data centre fabric products and services

Act as a technical expert in managing and resolving complex network problems

Collaborate with customers, vendor, and third parties to troubleshoot and resolve issues

Work in lab environments to replicate and solve network issues.

Facilitate technical coordination during critical escalations and produce necessary reports

Manage technical cases from inception to resolution, including vendor engagement for unresolved issues.

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