Customer Service Assistant

Updated: June 04, 2024 09:38 PM GMT

GRIDSERVE

Norwich

Department : Retail

Job Title: Customer Service Assistant

Reports to : General Manager

Entity: EMEA DEPC Ltd

Location: GRIDSERVE Electric Forecourt (Site Based)

Contract Type: Permanent

Working hours: Working hours will include early and late shifts across 7 days a week, in line with operational retail hours of 5:30am – 09:30pm

ROLE OVERVIEW

Join GRIDSERVE as a Customer Service Assistant and be a crucial part of delivering exceptional customer experiences at our innovative Electric Forecourt. Drive lead generation for Electric Vehicle Solutions, maintain brand standards, and create a customer-centric environment to unravel the complexities of Electric Vehicles. Be part of a dynamic team, shaping the future of sustainable transportation. Don't miss out – apply now and be a vital part of our mission at GRIDSERVE!

MAIN RESPONSIBILITIES

· Ensuring brand standards and customer service levels are achieved and are of the highest standards

· Drive lead generation into Electric... More Detail