Customer Service Administrator

Updated: June 04, 2024 09:33 PM GMT

Gap Group Hire Solutions

East Sussex

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The Role:
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the HSC will include:
Processing all hire desk administration including customer and supplier queries
Managing approx. 40-50 incoming and outgoing hires per day
Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
Load checking vehicles and working effectively with the depot team of drivers and... More Detail